1. Are Berlin Natural Bakery Products Gluten Free?
Our products are made from Spelt which does contain gluten. However, the gluten in spelt is much more fragile than the gluten in wheat making it easier for the body to digest and break down. If you are required to be on a gluten free diet by your Physician, we highly recommend that you speak with him/her before trying our products. We make no gluten free claims on our products.
2. Where Can I Purchase Berlin Natural Bakery Products?
Feel free to check our map of retailers here where you can enter your city/zip code by clicking on the 'bracket' icon at the top right-hand corner of the map. If there seems to be no retailer near you on our map, that does not mean that your local retailer doesn't carry our products. Many stores order our products from a distributor and we typically do not have access to a list of stores that a distributor sells to.
If you cannot find a retailer near you then you do have a few options.
1. Request Berlin Natural Bakery products at your local health food store.
-Most stores take customer requests very seriously so you should always feel comfortable communicating with them about products you would like to see sold in their stores. We are very thankful for all of our retailers and we know, from personal experience, that they desire your feedback. Note: our products are typically sold in the Frozen Foods section so be sure to check there when looking for our products at retail stores.
2. You can order from us directly via our online store or by clicking on "Products" at the top of this page and choosing the items you would like to purchase.
3. You can contact us if you need any additional help in locating our products.
3. Do You Ship To Canada or Internationally?
Due to the perishable nature of our products we only ship to the contiguous United States.
4. Where do I put in My Discount Code?
You can enter the Discount Code on the checkout page (Pictured Below and Circled in Orange). If you would like to get our Monthly Specials emailed to you please sign up here
5. I Have a Nut Allergy. Are There Any Nuts in Your Products?
There are no peanuts or tree nuts in our bakery.
6. When Can I Expect My Order to be Delivered?
We ship your orders as quickly as possible after it is received. Orders placed on Friday, Saturday or Sunday will ship on the following Monday. Also, orders placed after 12pm (EST) on Thursdays may not ship until Monday depending upon your shipping method and location. Note: orders placed on Wednesday, Thursday or Friday will ship the following Monday for all Customers located on the West Coast.
7. Does the Honey You Use in Your Products Have High Fructose Corn Syrup in it?
No. Our honey does not have corn syrup of any kind. It is pure organic honey from the rain forests of South America.
8. Do Your Products Contain Genetically Modified Ingredients?
We were the first bakery in the United States to have our bread products Non-GMO Project Verified. Taking a stand and saying NO to GMOs is not easy but we certainly believe that it is right. Learn more about why we joined the Non-GMO Project here.
9. Do You Offer Bakery Tours?
We do not offer bakery tours at this time but you can visit Nature's Food Market (Berlin, OH) to purchase our products locally.
10. What kind of Spelt Grain does Berlin Natural Bakery use?
Our German spelt grain is an Heirloom variety that is "protected." In the rare event that a shipment is delayed, only U.S. Certified Organic spelt grain is used to ensure our products remain free of chemical pesticides and herbicides as well free of GMOs
11. Why Aren't Your Products Organic?
The reason we are not organic relates directly to where we get our unique Spelt Grain.
As you may know, we import our Heirloom Spelt from Germany. The "certified organic" standards in Europe are so high that the entire farm must be certified organic. That includes everything from the flowers planted on the farm to the dog food they feed their dogs.
This makes certification absolutely price prohibitive. However, the grain we use is tested independently, after harvesting and is documented and proven to be free of all pesticides, herbicides (including glyphosate) and fungicides—in other words free from harmful chemicals.
Current organic standards are supposed to meet two requirements. They are to be “chemical free” and “GMO free.” The only testing the U.S. currently does on certified organic products is for chemicals. It is still not a guarantee that they are free of GMOs, since no testing is being done.
This is why we chose to be the first bread company in the country to be Non-GMO Project Verified back in 2010.
If you can't find the answer you are looking for here. Feel free to fill out the contact form on the right hand side of your screen and we will try to get back to you ASAP.
-The Berlin Natural Bakery Team